98000 Responsible Gaming — Healthy Entertainment, Smart Choices
98000 is fully committed to the wellbeing of every user in Malaysia. Online entertainment is meant to be enjoyed in a healthy and controlled way — not as a source of stress or financial hardship.
This page provides guidelines, self-control tools, and support information to help you play responsibly.
98000's Commitment to Responsible Gaming
For 98000, responsible gaming isn't just a policy — it's a core value that shapes how we build our platform and engage with our users. We believe that online entertainment should remain fun, enjoyable, and free from any negative impact on one's life.
98000 provides a safe and transparent environment where Malaysian users can enjoy gaming with peace of mind. We do not support or encourage excessive gambling, and we always encourage users to maintain full control over their gaming activity.
Every feature we build — from deposit limits to cooling-off options — is designed with one primary goal: keeping you in control and ensuring a positive gaming experience.
Recognise the Signs of At-Risk Behaviour
It's important to recognise early warning signs before gaming habits become a problem. Here are some signs to watch out for:
Using money set aside for essentials such as rent, bills, or food to fund gambling is a serious warning sign that should never be ignored.
Continuing to play in hopes of winning back money already lost — which often leads to even greater losses — is a behaviour to be avoided.
Playing well beyond your intended time — to the point of neglecting work, family, or personal health responsibilities — is a warning sign that should be taken seriously.
Feeling anxious, irritable, or distressed when unable to play, or when things don't go your way during a session.
Pulling away from family and friends to prioritise gaming time is a sign that warrants immediate attention.
Hiding gaming activity from loved ones or lying about the amount of money and time spent playing.
Tips for Setting Healthy Time and Budget Limits
One of the most effective ways to keep your gaming responsible is to set clear limits before you start. Here are some practical guidelines recommended by 98000:
Play Budget Limit
Decide on a maximum amount in MYR (RM) that you're comfortable spending on entertainment within a set period — whether daily, weekly, or monthly. Think of it like any other leisure expense, such as catching a movie or dining out. Once that limit is reached, stop playing without exception.
Play Time Limit
Set specific time limits for your gaming sessions. Use your phone's timer as a reminder. Avoid playing late at night or when you're in an emotionally unstable state, as decisions made under such conditions are rarely sound.
Essential Self-Regulation Rules
- Never play with borrowed money or funds set aside for essential needs.
- Set a realistic win target — once you hit it, stop playing for the day.
- Take regular breaks during long sessions to reassess how you're doing.
- Avoid using gaming as a way to cope with stress, boredom, or emotional difficulties.
Platform Self-Control Features
98000 provides a range of self-control options that users can access through their account or by contacting our support team.
You can set daily, weekly, or monthly deposit limits on your account. These limits help you manage how much money you put into the platform within a given period.
If you feel you need a break from the platform, you can request a temporary cooling-off period. During this time, your account will be temporarily suspended to give you the space you need.
For more serious cases, users can apply for self-exclusion, where the account will be suspended for an extended period. This is a proactive step to protect yourself.
To activate any of the self-control options above, please contact our support team at [email protected] and we'll assist you promptly.
Minor Protection and Life Balance
Protection of Minors
The 98000 platform is strictly for individuals aged 18 and above. We take this responsibility seriously and enforce an age verification process during registration. If you share a device with younger family members, please ensure your 98000 account is protected with a strong password and kept out of their reach.
Parents and guardians are encouraged to use parental control software on shared devices to prevent children from accessing online gambling sites. This is an important protective measure and a shared responsibility for all of us.
Maintaining a Healthy Life Balance
Online entertainment on the 98000 platform should be just one small part of a balanced life — not the main focus. We encourage all users to ensure that gaming doesn't eat into time that should be spent on family, work, hobbies, and personal wellbeing. A healthy balance is key to a positive and sustainable entertainment experience.
If you find that gaming is starting to affect your personal relationships, work performance, or mental health, it's time to pause and seek help. There's no shame in acknowledging that you need support.
Don't Face It Alone — Professional Help Is Available
If you or someone you know needs help with a gambling problem, there are organisations and support resources available in Malaysia. Seeking help is a sign of strength, not weakness.
- Talian Kasih (Ministry of Women, Family and Community Development): 15999
- Befrienders Kuala Lumpur: 03-7627 2929
- Hospital Bahagia Ulu Kinta (Psychiatric Services): 05-526 2833
To activate self-control features on the 98000 platform or to speak with our support team, reach us at [email protected]. We're here to listen and help, without any judgement.